Change management glossary: from ACMP to the 21-hour rule, one sentence each
This glossary defines 30 change management terms in one sentence each, from the CCMP and MCMP credentials to QEP courses, PDUs and the ACMP Standard.
Author
Marc-André Rochefort, Eng., MBA, CCMP®, MCMP™, Prosci® certified, is the founder and president of Leanova Academy, an official ACMP® Qualified Education Provider™ (QEP™) whose change management courses are followed in more than 50 countries. He writes the guides of this site from the ACMP® Standard for Change Management© and the providers’ public pages, and dates every price he quotes.
51 articles
This glossary defines 30 change management terms in one sentence each, from the CCMP and MCMP credentials to QEP courses, PDUs and the ACMP Standard.
The LCeX pathway has four Leanova levels: Essentials (US$195, 5 QEP hours), Specialist, Master (10 hours) and Professional (21 hours, US$595), on 7 October 2026.
Leanova Academy’s bulk licences take 20 percent off for 5 to 10 participants, 30 percent for 11 to 20 and 40 percent above 20, with 12 months of access.
A CCMP lasts three years and renews with 60 PDUs plus a fee of US$100 for ACMP members or US$150 for non-members; the MCMP needs 15 PDUs (ACMP, 7 October 2026).
On 7 October 2026 US$595 buys a 21-hour QEP course that meets the CCMP training requirement, and US$195 buys a 5-hour AI course.
Six weeks is enough for a full-time professional to finish the 21 training hours, file the application and sit three 150-question mocks.
Kotter’s 8 steps guide leaders, ADKAR follows one person at a time, and the ACMP Standard is the process the CCMP exam is built on.
The CCMP is awarded by the ACMP after an exam, Prosci sells a method-based programme at US$4,500 online, and APMG runs two exams through trainers (7 October 2026).
Leanova’s live CCMP course runs three days, 8:30 to 17:00 Eastern Time, on Teams or Google Meet, and carries 21 QEP hours.
Both formats give the 21 hours for the CCMP® application: self-paced costs US$595 and live online US$795 at Leanova Academy on 7 October 2026.
The ACMP Standard for Change Management is the reference text behind the CCMP. Its second edition (2025) sets out shared terms, eight concepts and five process groups of 33 processes, to use as a menu of practices, not a recipe.
AI change management means two things: guiding people through the adoption of AI at work, and using AI tools inside your own change practice.